Signature Successfully Delivers 125 Customer Service Representatives in 8 Weeks for Bilingual Health Insurance Enrollment Team

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Problem 

The health insurance provider had eight weeks to assemble a team of skilled, bilingual call center and help desk technicians. Signature was asked to provide 125 of 500 people hired for this massive project. 

Solution 

Signature aligned service and recruiting teams with client needs, identifying, recruiting and setting up interviews for the client. Signature managed background checks and onboarding paperwork so that the client could focus on the top candidates. 

Outcome 

Signature started 125 consultants on the same day, in two locations, with zero compliance issues. Seventy-five percent of the consultants placed were hired permanently. Signature exceeded expectations of this industry icon and was ranked by them first among three competitors. 

Placements 

125 Consultants 

Length of Contract 
6+ Months 

Skill Sets 
Customer Service Representatives 

Client Information 

An innovative, privately-held multinational computer hardware company stepped up to support their client, a health insurance provider. 

Vertical 
Technology 

Industry 
Hardware 

Division 
Information Technology 

We believe the future belongs to innovators and problem-solvers. It’s our job to create connections that inspire success. That’s why we’ve spent 20+ years building strong relationships and bringing together top tech talent and forward-thinking companies. Signature Consultants joined forces with DISYS to offer a more diversified portfolio of services. Through IT staffing, consulting, managed solutions and direct placement services, we deploy thousands of consultants each year to support client’s tech needs across the U.S. Signature Consultants is also parent company to Hunter Hollis and Madison Gunn. Learn more at sigconsult.com.