Signature Successfully Fills Urgent Call Center Needs During COVID-19

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Problem 

As physical branches closed, the volume of customer inquiries rose. The Global HR division needed assistance to fill customer service roles as soon as possible and manage account adjustments for banking clients in response to the pandemic. 

Solution 

Signature filled the roles with qualified candidates within a 3-week 

placement window. 

Outcome 

Because of Signature’s responsive delivery on requirements, the client granted additional placement opportunities for the project. 

Placements

Length of Contract 
7 Months 

Skill Sets 
Customer Service Representatives 

Client Information 

One of the top three largest US investment banks. 

Vertical
Financial Services 

Industry 
Banking 

Division 
Information Technology 

We believe the future belongs to innovators and problem-solvers. It’s our job to create connections that inspire success. That’s why we’ve spent 20+ years building strong relationships and bringing together top tech talent and forward-thinking companies. Signature Consultants joined forces with DISYS to offer a more diversified portfolio of services. Through IT staffing, consulting, managed solutions and direct placement services, we deploy thousands of consultants each year to support client’s tech needs across the U.S. Signature Consultants is also parent company to Hunter Hollis and Madison Gunn. Learn more at sigconsult.com.