Signature Successfully Helps Health Insurer with Business Continuity During Pandemic Response

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Problem 

The client needed to quickly establish at-home IT connectivity for its workforce. Most employees lived in rural areas and lacked Wi-Fi and other essential tools. 

Solution 

COVID-19 drove over 500 employees from on-site to work-from-home. Signature’s Service Desk and Desk Side Support teams put in long hours to ensure these remote workers had essential equipment, Wi-Fi and VPN access. In a matter of days, 98% of employees were up and running from their home. 

Outcome 

The client has subsequently reached out to Signature for guidance on how to outsource their entire service desk team, and are exploring growth opportunities. 

Placements

Length of Contract 
2 Month 

Skill Sets 
Desktop Support Technician 

Client Information 

A large health insurance company. 

Vertical 
Healthcare 

Industry 
Medical Payers 

Division 
Information Technology 

We believe the future belongs to innovators and problem-solvers. It’s our job to create connections that inspire success. That’s why we’ve spent 20+ years building strong relationships and bringing together top tech talent and forward-thinking companies. Signature Consultants joined forces with DISYS to offer a more diversified portfolio of services. Through IT staffing, consulting, managed solutions and direct placement services, we deploy thousands of consultants each year to support client’s tech needs across the U.S. Signature Consultants is also parent company to Hunter Hollis and Madison Gunn. Learn more at sigconsult.com.