Signature Consultants has had a long and successful working relationship with the bank that has been based on providing top quality IT resources for the past 17 years. Our reputation and performance with the client is substantial. Our success is based on our ability to develop a strategy, design a plan based on quality and service, and then execute the plan within the stated guidelines as set forth by the client.
Signature was challenged with being responsible for identifying, screening, hiring, on-boarding, and monitoring the performance of all consultants on this Statement of Work. Each consultant needed to be prescreened to ensure they possess the necessary skills to succeed within EAM as outlined in the provided Consultant Profiles and Current Volume document. These resources sit in Charlotte, NC; Chandler, AZ; or remote locations (home office) as specified by the client. The identified consultants working on this SOW take day-to-day direction from designated client’s EAM management. The bank provided the consultant on-boarding schedule prior to execution of this SOW.
Signature Consultants was able to staff the entire project with 31 consultants with additional resources added to the original list due to performance by Signature. Signature also provided a free resource to the client’s team who acts as an Engagement Manager to coordinate, on-board and engage in Signature resource activities, and much more. We received outstanding reviews on our performance.
Signature screened and interviewed every consultant being considered based on the skill set requirements to ensure we found the right candidates to staff this project. In addition, we offered the team customized reporting completed by Signature as well as the first 40 hours free for each resource hired.
The project is ongoing, but results have been very well received.
The response exceeded the expectations of the client and has resulted in a very close working relationship with the management team.
The results have been exceptional as, again, Signature responded extremely quickly with quality candidates to staff the project.