AEM Content Author

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  • Location:

    New York

  • Job type:


  • Job ref:


  • Published:

    about 1 month ago

  • Expiration date:


  • Start date:


Comments for Vendors:
The AEM Content Author works with one of our 130 financial product teams alongside their UX team members, backend developers, and QA partners to fulfill their authoring needs to create, update and test new pages and customized components for various projects. It is very important to work efficiently to produce pages ready to publish. Strong ability to fit into culture of fast-moving teams who collaborate remotely and mainly communicate through video conference and chats is very important to be successful. AEM Authors assigned to product teams need to be patient and tactful as they advocate for best practices related to AEM.

· Support multiple teams with content authoring in AEM pages using Content Fragments
· Advanced knowledge of AEM best practices such as page property configuration, version control, and DAM asset management
· Collaborate with software engineers, QA, content strategists and UX designers to deliver projects
· Resolve defects after QA testing and page reviews with strong understanding of Accessibility concerns
· Educate UX team on AEM best practices during page build and component testing
· Contribute and advocate for web development best practices such as adhering to AEM Style Guide
· Contribute to developing schemas for AEM content fragments based on requirements
· Offer CMS and web development solutions to meet project requirements
· 2 year's experience with AEM
· Adobe Experience Manager (AEM 6.3 - 6.5, WCM, DAM, content fragments)
· Advanced understanding of AEM Authoring Fundamentals
· Web programming principles
· Content management system best practices
· SEO and Accessibility best practices
· Strong understanding of WCAG 2.1 AA considerations
· Basic knowledge of UI design
· JSON, understanding programming principles
· SASS/LESS, familiarity with structure
· Some experience Jira story organization
· Agile/Scrum methodologies, knowledge of
· Ability to teach AEM fundamentals to UX Content strategists new to AEM functionality
· Ability to coordinate and drive initiatives among teams
· Strong ability to teach, train, coach, mentor AEM contractors

------------------------DO NOT EDIT BELOW THIS LINE, PLEASE INSERT JOB DESCRIPTION ABOVE---------------------------------
UX Content Spec/Strategist IV
Applies and updates existing content strategies to accommodate new products and campaigns, validating that content is correctly and accurately implemented across the digital platforms. Writes, edits and implements content based on the content strategy, including voice and tone, and customer-/business-centric site goal.
Content Strategist

The Content Specialist/Strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects. The UX Content Strategist applies and updates existing content strategies to accommodate new product


1. Writes, edits and implements content based on the U.S. Bank content strategy, including voice and tone, and customer / business-centric site goal.

2. Reviews content with peers and senior content strategists to ensure they accurately represent the U.S. Bank content strategies

3. Formally observes user interviews and usability sessions

4. Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct

5. Assist in gathering requirements and assessing content needs of a given project

6. Update content logs, copy documents, CMS and other documentation systems

7. Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders

8. Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers

9. Applies and updates existing content strategies to accommodate new products and campaigns

10. Validates that content is correctly and accurate implemented across all platforms


? Understands basic principles of content strategy and information architecture

? Passionate about punctuation and grammar

? Experience with user-centered design from concept to delivery

? Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations

? Knowledge of content strategy and UX best practices

? Great problem-solver

? A strong portfolio demonstrating past work experience and deliverables

? Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation

? Experience with data-collection and analysis

? Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment

? Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports

? Skilled in communication, presentation, interpersonal and analytical skills

? Good grasp of quantitative data analysis

? Enterprise CMS content authoring experience a must; AEM/CQ5 experience a plus
? Attention to detail; experience creating content for highly regulated industries a plus
? Proven ability to create and execute website content plans; migration experience a plus
? Solid problem-solving skills; ability to work independently and adapt to changing project needs
? Bachelors in a related field of study or 5 years of relevant professional experience
There are two approved openings, 2nd request will be released once offers are selected.
-1 is for Goals Team
-1 is for WM/UB work