Mobile Business Analyst

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  • Location:

    Fort Lauderdale

  • Job type:

    Contract

  • Job ref:

    345667

  • Published:

    about 1 month ago

  • Expiration date:

    10/15/2021

  • Start date:

    ASAP

Job Summary:

Signature Consultants is seeking a Mobile Business Analyst for an opportunity with a client located in Fort Lauderdale, FL. This position will act as an interface to the business owners and IT Mobile development team, as well as implementing and supporting the Enterprise Applications within the functional area of the business. Actively and consistently support all efforts to simplify and enhance the customer experience.


Responsibilities:

  • Gather requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis
  • Evaluate information gathered from multiple sources, decompose high-level information into details, and distinguish user requests from the underlying true needs
  • Proactively communicate and collaborate with technical team and business owners to analyze information needs and functional requirements to deliver an effective solution
  • Develop and document enterprise wide requirements and translate them into technical specifications
  • Develop user documentation and conduct training as required
  • Successfully engage in multiple initiatives simultaneously
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans
  • Participate in small or complex applications rollout to single or multi-properties
  • Participate in the QA and release management of new and changes to applications through thorough testing, debugging and user acceptance before planning and executing deployment into Production
  • Develop documentation for users to install, operate and support
  • Provide end user training
  • Provide post implementation support and troubleshooting
  • Analyze problems and escalate issues in a timely manner for quick resolution
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • Be the liaison between the business units, technology teams and support teams
  • Works on multiple high priority projects concurrently
  • Employs productivity aids in all aspects of assignments
  • Maintains and enhances technical skills through formal and on-the-job training
  • Responds to and assists with other problem tickets as required
  • Performs other duties as assigned



Qualifications:

  • Ability to ask questions after digesting information
  • Bachelor's degree in Hospitality, Information Management, Computer Science or related fields preferred or equivalent experience
  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into operational requirements
  • Hotel/casino gaming background or experience preferred
  • Project Management/Coordination practices and techniques preferred
  • Highly personable and able to communicate clearly and build strong relationship across business groups and with IT personnel
  • Stakeholder management, including department leaders, vendors and consultants
  • Exceptional interpersonal and communication skills with the ability to deal with a diverse range of people, which includes the upper levels of corporate management



Additional Qualifications:

  • At least 2-4 years of related experience as a business analyst or similar position
  • Mobile Experience
  • Enjoy researching and following trends and brainstorming innovative ideas and approaches
  • Experience with App Store Connect or Google Play Developer Console is ideal
  • Ability to translate business requirements to technical requirements to enable IT Technical teams
  • Proficiency in MS Office Suite (Word, PowerPoint, Visio, Excel, Outlook)
  • Self-sufficient, requiring limited supervision over job knowledge, expectations and successful project completion
  • Communication Skills, Design expertise, and Problem-solving skills

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 888.838.1020.