Operations Analyst

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  • Location:

    West Lake Hills

  • Job type:

    Contract

  • Job ref:

    340579

  • Published:

    2 months ago

  • Expiration date:

    08/11/2021

  • Start date:

    ASAP

Job Summary:

Signature Consultants is seeking a Operations Analyst for an opportunity with a client located in West Lake Hills, TX. Our client is seeking someone who will play a pivotal role in measuring the effectiveness of support programs.

Responsibilities:

  • To assist with writing and updating SQL scripts

  • Maintains data infrastructure per guidance from product and operations leads

  • Responsible for building and enhancing dashboards

  • Monitoring and debugging data pipelines

  • Documenting changes

  • Responding to access requests

  • Support ticket data and metadata to identify support demand trends

  • Analysis data to identify issues, form hypotheses, and synthesize conclusions into recommendations

  • Design and implement update performance metrics, dashboard, and reports

Qualifications and Skills:

  • Proficiency in writing and troubleshooting SQL scripts

  • Data visualization / dashboard creation

  • Strong verbal and written communication skills

  • 2-3 years of experience working with dashboards and reporting

  • 3 years of advanced experience with SQL

  • Familiarity with Google Workspace environment

  • Enterprise Business Intelligence

  • Background Data Studio

  • Bachelors degree

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department ator 888.838.1020.