PC Technician

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  • Location:

    Washington

  • Job type:

    Contract

  • Job ref:

    384833

  • Published:

    11 days ago

  • Expiration date:

    10/21/2022

  • Start date:

    ASAP

Job Summary:

Signature Consultants is seeking a PC Technician for an opportunity with a client located in Washington, DC.

Responsibilities:

  • Image, box and provision PC devices to all staff
  • Schedule appointments with staff to confirm Day 1 Provisioning including setup of Email, Office, Biometrics, Applications and more
  • Ensure Service Level Agreement is maintained on a daily basis
  • Scan all received equipment, imaging computers with a standard image, delivery and setup of PC request
  • Monitor PC Provisioning Remedy queue, and maintain lowest individual pending ticket count
  • Ensure that all PC requests fulfilled are within the PC Provisioning policies and guidelines of the
  • Confirm accuracy of all asset management related systems including physical inventories
  • Follow established and tested process and procedures provided by the Team Lead
  • Validate Provisioning through defined quality assurance procedures
  • Ensure work environment is maintained (clean, organized, and safe)
  • Provide weekly statistics to Team Lead on a regular basis, or on demand
  • Troubleshoot PC Operating System and Hardware issues as needed

Qualifications:

  • Bachelor's degree
  • 2+ years of work experience relevant to the duties and accountability of the position
  • Experience in IT Customer Service, Technical Troubleshooting, IT Asset Management and IT Device Provisioning and Support
  • Experience with the client standard operating systems and tools, including but not limited to: Windows, ServiceNow, MS Office, Outlook
  • Proficiency in MS Excel and PowerPoint (MS-Office skills)
  • Advanced knowledge of hardware and software products, and problem solving/troubleshooting skills
  • Advanced knowledge of office technology hardware (PC's, printers, etc.)
  • Willingness and ability to exhibit pleasant, professional, and courteous workplace etiquette
  • Excellent verbal and written communications skills
  • Excellent administrative skills: organized, efficient, detail oriented, and versatile
  • Excellent customer service approach to dealing with people at all levels
  • Accountability towards team objectives
  • Ability to assemble and configure typical equipment configurations for PCs or laptops
  • Ability to function well in a team-based environment, and to contribute to common goals
  • Ability to perform all responsibilities of all analysts and maintain productivity at all times

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 888.838.1020.