POS Solution Analyst (Chasity)

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  • Published:

    24 days ago

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Job Summary:

Signature Consultants is seeking a POS Solution Analyst for an opportunity with a client located in Pineville, NC.

Working Relationships:

  • Reports to the CDL Digital Care Manager
  • Interface with Unit Operations and Client Personnel
  • Interface with Technology Delivery Managers (TDM), Sector Relations, and other CDL teams
  • Interface with Broadband Support, Treasury, and Other Compass STG and Corporate Teams
  • Interface with External Vendors for Applicable Systems
  • Interface with guests using the mobile apps

Primary Job Duties:

  • Manage, Track and Complete Hosted POS and Mobile Configuration and Report Requests Received Via Phone or Ticketing System for Existing Units
  • Resolve Hosted POS and Mobile Configuration and Reporting Issues Escalated through Vendor Help Desks
  • Edit and Verify Data Imports and Exports Meet Standard File Specifications
  • Perform requested Updates to Standard Database Content
  • Uphold Standard Database Integrity for Hosted Point of Sale and Mobile Solutions


  • Strong Knowledge of Point of Sale Solutions and Mobile Technologies
  • Back of House Configuration experience required - restaurant industry - POS Systems preferred are Agilysys, Nextep, or Volante
  • Customer Service/Help Desk/Remote Support Experience or Equivalent
  • Strong Written and Oral Communication and Interpersonal Skills
  • Ability to Effectively Prioritize and Execute Multiple Concurrent Tasks
  • Strong Analytical Thinking and Problem-Solving Capabilities
  • Ability to Quickly Adapt to Shifting Priorities, Demands and Timelines
  • Basic Knowledge of Computer Network Infrastructure Design and Communications

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 888.838.1020.