Production / Technical Support V

Back to job search
  • Location:


  • Job type:


  • Job ref:


  • Published:

    11 days ago

  • Duration:


  • Expiration date:


  • Start date:


Job Summary:

Signature Consultants is seeking a Production / Technical Support V for an opportunity with a client located in Jacksonville, FL.


  • L3 Production Services Lead able to work independently and drive resolution of complex issues
  • Strong analytical skills required to determine root cause of technical issues
  • Must be able to think broadly about technical issues and correlate current conditions, historical trends and issues, and general incident triage techniques to pinpoint technical issues
  • Must have a firm grasp on day to day use of Linux
  • Experience writing SQL to query data required
  • Previous experience with an application performance monitoring tool (Introscope, AppDynamics, Dynatrace) required
  • Must be able to create and modify utility scripts written in bash, Powershell, etc.
  • Must have previous experience with Splunk or another log aggregation tool
  • Ability to analyze Java heap and thread dumps strongly preferred
  • Experience creating automations for routing and common tasks with Python or Ansible preferred


  • 3 or more years in Production Support, Performance Testing, and/or related technical domain
  • 3 or more years working in a Linux environment
  • Experience with one or more of the following: AppDynamics, Introscope, Dynatrace
  • Scripting in Bash and/ or Powershell

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 888.838.1020.