Senior Help Desk Engineer

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  • Published:

    27 days ago

  • Duration:

    12 months

  • Expiration date:


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Job Summary:

Signature Consultants is seeking a Senior Help Desk Engineer for an opportunity with a client located in Minneapolis, MN.


  • Provide software & hardware support to end user requests via Help Desk management system and taking action to resolve issues brought to their attention

  • Add/Change existing user accounts for software applications and assign appropriate rights

  • Coordinate new hardware and software rollouts

  • Setup, maintain, and troubleshoot PCs, printers, phones, and other similar equipment

  • Troubleshoot issues with phone system & mobile devices

  • Maintain and support Domain Controllers and Active Directory user and computer accounts

  • Add/Change existing user accounts for all software applications and assign appropriate rights

  • Setup, maintain, and troubleshoot network hardware (switches, routers, firewalls, etc.), servers and PCs

Basic Qualifications:

  • Proficiency in Microsoft desktop & server operating systems/applications (MS Office 365, MS Windows OS, MS Server OS, MS Azure, MS Teams, MS Active Directory, MS SQL Server, Group Policy Management, Microsoft Terminal Services and Remote Desktop)

  • Knowledge of network design, setup and maintenance (Routers, Switches, Cabling), as well as Firewall configuration and management

  • Should be adept at server hardware setup & configuration

  • Customer focused attitude and good communication skills

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 888.838.1020.