UX Content Spec/Strategist

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  • Location:

    Minneapolis

  • Job type:

    Contract

  • Job ref:

    356184

  • Published:

    21 days ago

  • Expiration date:

    02/02/2022

  • Start date:

    ASAP

Job Summary:

Signature Consultants is seeking a UX Content Spec/Strategist for an opportunity with a client located in Minneapolis, MN.

Essential Functions:

  • Writes, edits and implements content based on the content strategy, including voice and tone, and customer / business-centric site goal
  • Reviews content with peers and senior content strategists to ensure they accurately represent the content strategies
  • Formally observes user interviews and usability sessions
  • Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct
  • Assist in gathering requirements and assessing content needs of a given project
  • Update content logs, copy documents, CMS and other documentation systems
  • Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders
  • Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers
  • Applies and updates existing content strategies to accommodate new products and campaigns
  • Validates that content is correctly and accurate implemented across all platforms

Specifications:

  • Understands basic principles of content strategy and information architecture
  • Passionate about punctuation and grammar
  • Experience with user-centered design from concept to delivery
  • Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations
  • Knowledge of content strategy and UX best practices
  • Great problem-solver
  • A strong portfolio demonstrating past work experience and deliverables
  • Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation
  • Experience with data-collection and analysis
  • Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment
  • Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports
  • Skilled in communication, presentation, interpersonal and analytical skills
  • Good grasp of quantitative data analysis

Skills

  • Enterprise CMS content authoring experience a must; AEM/CQ5 experience a plus
  • Attention to detail; experience creating content for highly regulated industries a plus
  • Proven ability to create and execute website content plans; migration experience a plus
  • Solid problem-solving skills; ability to work independently and adapt to changing project needs
  • Bachelors in a related field of study or 5 years of relevant professional experience

About Signature Consultants, LLC

Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.

EEO Employer

Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 888.838.1020.